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Why does my screen turns green/purple after connecting to Remix Mini?

1) Use of VGA converters may be the cause of this problem. Try using an HDMI cable if possible.

2) Change your monitor's color mode. However, operating methods vary among different monitors. Here is an example of how to change the input color format for a Dell monitor: See Input Color Format

3) Make sure that your Remix OS is upgraded to the latest version by going to Settings > Upgrade. 

19 Comments

  • Avatar
    Emiliano Chirchiano

    sometimes the screen becomes green/purple. please fix it ASAP. it's completely unusable this way!

  • Avatar
    Crescenzo Parlato

    I have this issue on my remix 1G, every 10 minutes or so the screen flashes green and the the color palette chages in the same way you described. I am very frustrated because i can't use my remix mini.
    I am using your hdmi calbe connected to my philips tv without any converter.
    My monitor has worket with anything before your remix mini, and doesn't have options for "color format"
    My remix mini is upraded to version ~501.

    Please Fix this problem ASAP

  • Avatar
    Łukasz Hajnc

    Dosent work for me screen becomes green. Pleas fix ASAP

  • Avatar
    wallace

    I'm experiencing the same issue as Emiliano Chirchiano.
    More accurately, it looks like sometimes when Android redraws layers, the screen turns purple/green for a split second. There are also rare cases where the output just stops working for a few seconds and the screen turns completely black (this has nothing to do with the redraw issue though).
    All these problems used to happen all the time but with the recent updates, it happens much less often.

  • Avatar
    Łukasz Hajnc

    I agree with u wallace I have exacly the same problem.

  • Avatar
    SM

    Same problems as Crescenzo and Wallace. We are using a HDMI cable, so VGA conversion problem is not the issue. We are using a TV monitor (Philips) and there is no way to change the color mode. We don't have this problem with any other device we connect via HDMI. I will continue to update my Remix and hope Jide can stop the layer redrawing. Quickly. :( frustrating.

    Edited by SM
  • Avatar
    Vincenzo Angelini

    Hi jide team I'm using my remix mini with a Sony Bravia TV (that support only full RGB color space) and I've same purple/green color issue. On my TV is impossibile to change color space, so I hope this serious bug will be fixed in the next update, because this causes poor productivity.

  • Avatar
    Jörg van der Haak

    I have the exact same problem, because i asked a question at support i got redirect here to resolve the issue. But the given solutions aren't working. It's happening on a Philips VGA monitor with a converter and on a Philips HD television on HDMI. It's frustrating and making the device useless.

  • Avatar
    SM

    I agree, Jörg van der Haak. The Remix is almost useless with this color conversion problem. I read somewhere that a software update could be done (someone had this same problem with a different device he was hooking up to his TV via HDMI), but I am not a computer tech. My fingers are still crossed!

  • Avatar
    Alexander Lukanov

    The same problem with my Mini - regulary turn to pink/green colors. It is fully updated and connected to Philips TV using delivered HDMI cable. Whe I unplug and plug again HDMI cable it switches to normal mode.

    Please fix it asap.

    Edited by Alexander Lukanov
  • Avatar
    Jose Antonio Rodriguez Santana

    Hello, I have the same problem (as PieterJan Kuyten, bird.tadikwa , Łukasz Hajnc,...) with my TV philips who make the screen in purple/green tone oftenly.
    When i whatch Movie or whatever after few minutes looks like this [IMG]http://i67.tinypic.com/1zevxbd.jpg[/IMG] after few sec its coming back to normal, over and over again.
    Have you found a solution ? Remix support help please !!!!!!!!!!!!!!!!

  • Avatar
    Vincenzo Angelini

    I've same green/purple screen colors bug...
    JIDE TEAM, THE SOLUTION IS "SIMPLE": PLEASE, ADD RGB COLOR PROFILE IN DISPLAY SETTINGS. :'(

  • Avatar
    Jörg van der Haak

    Yes, i also still have the same problem. Even after replacing the Remix because it had other issue's (it wouldn't update). I could update the new one i received, but are experiencing still the green/purple screen bug.

  • Avatar
    Tommariancha

    are there any plans to fix this? Also having the same problem with a Philips TV. None of the solutions from Cassie have helped.

  • Avatar
    Merre002

    No solution yet. I'm still having the problem as well. It is really annoying and now sad that I don't even use my Remix. It's just collecting dust. I will send an email to Jide asking them to add RGB color profile to the display settings, as Vincenzo suggested earlier this month. Maybe Jide needs to hear a lot from us in order for them to fix it?

  • Avatar
    Jörg van der Haak

    Same here, Remix collecting dust because it is unusable. They should fix this ASAP! If adding RGB color profile is the solution, then do that. Or whatever other solution that fixes this very annoying problem.

  • Avatar
    Emiliano Chirchiano

    i sold this chinese crap, i'll never back a project on kickstarter anymore, only half baked useless crap

  • Avatar
    Łukasz Hajnc

    Write this on Kickstarter Campain Page. No one read this forum.

  • Avatar
    SM

    RGB color profile option! Make it happen.

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