My device freezes or is unresponsive

If your device freezes, stops responding, or is stuck with the screen on, one of the steps below may fix the issue.

1) Reboot your device to give it a fresh start.

2) Update Remix OS to the latest version.

3) Update your applications to their latest versions.

4) Force stop the App you are not using: ‘Settings > Applications > Select the app > Tap Force stop’.

5) Wipe the cache partition in Recovery Mode.


  • Avatar
    Jonathan Cho

    Everything seems to work fine until I closed the laptop lid and when I opened the lid it got freeze no mouse and keyboard response. My laptop is HP G72-200 GTO.

  • Avatar
    Jonathan Cho

    How to restart Remix OS when its unresponsive at all?

  • Avatar

    I've lot of freezes on my onda v820w ch with your official os for this tablet. Have you a solution ?

  • Avatar
  • Avatar
    Andy Carlos

    I have the same problem too. When remix os freezes, I can't use mouse, touchpad, keyboard and even other keyboard plugged in my laptop. I'm using Asus X205TA.

  • Avatar
    Kim de Castro

    Mine too, it freezes whenever I start the game it was like 5mins - 8mins and then it freeze. I use asus x451ma laptop. So I tried installing it to my gf's acer laptop and it works fine. How come? can you explain these?

    My Laptop specs:

    Windows 10 Pro

    Intel(R) Celeron(R) CPU N9230 @ 1:83GHz, 1827 MHz 4 cores

    4GB ram

Please sign in to leave a comment.